Privacy Policy
Last updated: October 15, 2026
GrayRock Ready Mix ("GrayRock," "we," "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect information when you visit grayrockreadymix.com, contact our business or request information about ready-mix concrete supply and delivery.
This policy applies to information collected through our website and related online communications. It does not replace any separate terms that may apply to a concrete order or commercial agreement.
Interpretation and Definitions
Definitions
For purposes of this Privacy Policy:
Company means GrayRock Ready Mix, located at 310 Center St, Jacksonville, NC 28546.
Website means https://grayrockreadymix.com/.
Personal Information means information that identifies or can reasonably be linked to an individual.
Service Providers means companies or individuals that process information on our behalf to support our website, communications or business operations.
Usage Data means technical information generated when someone accesses or interacts with our website.
Cookies means small files that a website or related service may store in a browser to support functionality or measure website activity.
Collecting and Using Your Personal Information
Information You Provide
When you contact GrayRock, submit a website form or request a concrete quote, we may collect:
Your name, business name and contact details, such as email address and phone number.
Project location or delivery address and related jobsite access information.
Information about the requested concrete supply, including estimated quantity, mix specifications, project type and preferred delivery date.
Any other information you choose to include in a message or inquiry.
Please avoid submitting sensitive personal information that is not necessary for your inquiry.
Usage Data
When you visit our website, our hosting provider and other website technologies may automatically process information such as your IP address, browser type, device information, pages requested, referral information and dates or times of visits. This information may be used to deliver the website, troubleshoot problems, protect against misuse and understand website performance.
Cookies and Similar Technologies
Our website or third-party services used on it may use cookies or similar technologies for essential functionality, security and, where enabled, website analytics. The specific technologies used can change as our website is updated.
You can generally control or delete cookies through your browser settings. Blocking certain cookies may affect how some website features work. If we add advertising or nonessential tracking technologies, this policy and any required privacy choices should be updated accordingly.
How We Use Your Information
We may use information collected through the website to:
Respond to inquiries: Answer questions about concrete mixes, service areas, delivery availability and our business.
Prepare estimates and coordinate requests: Review project specifications, delivery locations, order quantities and scheduling needs.
Communicate with customers: Follow up by phone or email about a request, quote, order or service-related matter.
Operate and protect our website: Maintain website performance, investigate technical problems and reduce spam or unauthorized activity.
Meet legal and business obligations: Maintain appropriate records, resolve disputes and comply with applicable requirements.
Text Messages and Phone Communications
If you provide a phone number, we may use it to respond to your inquiry or communicate about a requested service. We do not treat a general website inquiry as consent to receive recurring marketing text messages.
If GrayRock offers an optional SMS messaging program, any applicable consent, message frequency, opt-out instructions and other required disclosures should be provided when you enroll. We do not sell or share SMS opt-in consent information with third parties or affiliates for their own marketing purposes.
Sharing Your Personal Information
We may disclose information when reasonably necessary for the purposes described in this policy, including:
Service providers: Website hosting, form processing, email, communications, technology support and other providers assisting with our operations.
Business operations: Authorized personnel or contractors who need project details to respond to an inquiry or coordinate a requested concrete delivery.
Legal obligations: Government authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety or property.
Business changes: Parties involved in a proposed or completed merger, acquisition or sale of business assets, subject to applicable law.
With your direction or consent: Other parties when you ask us to share information or authorize a particular disclosure.
We do not sell personal information collected through our website to third parties for their own marketing purposes.
Retention of Your Information
We retain information for as long as reasonably needed to respond to inquiries, manage customer relationships, maintain appropriate business records, resolve disputes and meet legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.
Storage and Processing
Information may be stored or processed by GrayRock and its service providers in locations outside your state or country. Where applicable, we take reasonable steps to use providers and safeguards appropriate to the information involved.
Access, Correction and Deletion Requests
You may contact us to request access to, correction of or deletion of personal information you previously provided. We will review requests in accordance with applicable law. Some records may need to be retained for legitimate business, contractual or legal reasons.
Security of Your Information
We take reasonable steps to protect information in our care. However, no internet transmission, website or electronic storage system can be guaranteed completely secure. Please do not send confidential financial or identification information through general website contact forms.
Children's Privacy
Our website is intended for people seeking information about commercial or residential concrete supply and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, please contact us so we can review the matter.
Links to Other Websites
Our website may link to websites operated by third parties. Their privacy practices are governed by their own policies. GrayRock is not responsible for the content or privacy practices of websites we do not operate.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, business practices or legal requirements. The current version will be posted on this page with a revised "Last updated" date. Please review this page periodically.
Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact GrayRock Ready Mix:
Phone: (910) 750-8158
Email: adamB@grayrockreadymix.com
Address: 310 Center St, Jacksonville, NC 28546
Website: grayrockreadymix.com/contact/
